Carpet Cleaning
Consumers are often both confused and wary when it comes time to choose a carpet cleaner for carpet cleaning, and with good reason when you consider the following:
1. What's commonly referred to as 'steam carpet cleaning' does not actually use steam
2. What's commonly referred to as dry carpet cleaning. Isn't actually dry
3. Consumers also believe that these are the only two methods available to clean carpet. Not true Restorative cleaning is also available.
Steam Carpet Cleaning Vs Dry Carpet Cleaning
Ask a Steam carpet cleaner and you will likely be told that "Steam Carpet Cleaning cleans deeper than dry Carpet cleaning"
Ask a Dry Cleaner and you will likely be told that "Dry Carpet Cleaning does not wet the carpet backing and underlay leaving it soggy and smelly."
Ask your friends and you are more likely to get all sorts of responses including horror stories and recommendations of who not to use rather than who to choose.
It's no wonder consumers often avoid cleaning their carpet their three most common concerns are:
No 1: I had my carpet for 3 years before I decided to have it cleaned; now it seems to get dirty quickly and need cleaning all the time.
This is often caused by cleaning solutions left in the carpet fibres. Carpet Cleaning solutions attract dirt particles hence the importance of rinsing them out as part of the restorative carpet cleaning process. 'Steam' carpet cleaning and 'Dry' carpet cleaning methods do not have separate rinse cycles.
No 2: I had my carpet cleaned and it looked ok when the guy left, after a few days it didn't look as good.
'Steam' carpet cleaning detergents and dry carpet cleaning solutions often contain optical brighteners that initially reflect light but soon fade over time. Restorative carpet cleaning restores your carpet as close as possible to it's original condition, it does not rely on brighteners, so your carpets look and feel cleaner for longer.
No 3: When I had my carpet cleaned the spots went at first, but after a few weeks they seemed to all come back.
If you are unlucky enough to have a number of 'sticky' spots from drink or food spillages, they do have a tendency to return over time. You may have had the situation where even a small amount of food or drink has fallen on the carpet, you wipe it over and it looks Ok. Over time though, dust and soil sticks to this spot slowly turning it grey to black. When the carpet is cleaned the soil and dust is easily removed, but if the 'stickiness' stays behind it will simply collect dirt again. Restorative carpet cleaning uses the combined grease cutting qualities of a citrus based detergent along with the use of very hot water, so that both the dirt and the sticky substances are removed from the carpet, to combat this exact problem.
Restorative carpet cleaning uses a 7 step process with separate wash, rinse and dry cycles. The wash cycle softens deep down dirt and their sticky residues, and the rinse cycle removes them from your carpet along with the cleaning solutions. This means that your carpets tend to stay cleaner for longer. This process is regarded in the industry as the most thorough way to clean your carpet.
Dry dust is more easily removed in tis dry state. Wet dust turns to slurry, thus requiring more water to draw it from your carpet.
Citrus detergents are considered more ecologically friendly that other carpet cleaning detergents and have excellent grease cutting qualities.
A slow speed buffing machine is used to disperse the solution throughout the fibres. Even coverage ensures deep cleaning to the base of the fibres without wetting carpet backing or underlay.
The solution is allowed a dwell time of between 10 and 20 minutes to soften the dirt and grime. The carpet is rinsed clean using a truck mounted hot water extraction unit with fresh water heated to around 90oC. This very hot water aids the removal of sticky substances that attract dirt particles to fibres, rather than just removing the dirt alone.
Some spots require extra treatment. Grease, rust, makeup etc. may require specific treatment with appropriate cleaning solutions. These solutions will be applied to the affected area and then rinsed free from the fibres.
Extra 'drying' passes are made over the carpet to remove excess moisture.
A special nylon rake is used to brush and groom the fibres. Grooming restores fibres to their upright position and aerates them to aid drying.
Fabric lounge suites, dining Chairs etc can also be cleaned using the restorative process
Upholstery is vacuumed first, the cleaning solution applied and brushed in with a special horse hair brush. The cleaning solution and soil is rinsed from the fabric, and extra passes made to aid drying.
Leather Cleaning is also available.
What Our Clients Say:
A big thank you for the carpet cleaning service you provided last month. I have had tried both "Steam" cleaning and "Dry" cleaning done in the past but never had cleaning like this before. I am so thrilled, 6 weeks on and we haven't had stains come back like other times. I've already recommended you to all my friends. Thanks againJoan Knight, Caulfield
Our Guarantee:
We are committed to delivering a high quality value for money first class service 100% of the time. All our work is back by our 100% Satisfaction Guarantee
Price vs Value:
PRICE is what you pay. VALUE is what you get for what you pay.
"The bitterness of poor quality and service remains long after the pleasure of negotiating a cheap price"
If you are just after a 'cheap' price we respectfully ask that you phone someone else.
If you value quality service and workmanship then we are the service for you.